An interesting press release this morning from Celent:

A new Celent report, Business Rules and Underwriting Automation at Travelers, presents a case study of how an insurance company achieved significant success in automating underwriting and pricing of several lines sold to its small business customers. The company is Travelers; the business unit is Select Accounts; the products are sold in its TravelersExpress program; and the key technologies supporting this initiative are a business rules management system (BRMS), predictive analytics, and service-oriented architecture (SOA).

It does not take much research to discover which BRMS is being used or the benefits realized!